Last Updated: November 13, 2026
By accessing and using Burgers & Shakes's online ordering menu, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not place an order.
When placing an order with Burgers & Shakes you agree that:
For delivery orders, you must provide a valid delivery address within Burgers & Shakes's service area. For pickup orders, you are responsible for collecting your order at the agreed time. Advance/scheduled orders are subject to Burgers & Shakes's available time slots.
Payment is made through the methods enabled by Burgers & Shakes. Where cash on delivery or card on delivery is offered, payment is due upon receipt of the order. For online payments, your payment is processed securely by the chosen payment provider.
Orders may be cancelled before preparation begins. Once Burgers & Shakes has started preparing your order, cancellation may not be possible. Refunds, where applicable, are issued at the sole discretion of Burgers & Shakes in line with applicable law.
You agree not to abuse the ordering system, provide false information, or act in a way that disrupts Burgers & Shakes's service or staff.
Burgers & Shakes is not liable for indirect or consequential damages arising from your use of the online menu. Our liability is limited to the value of the order in question.
Burgers & Shakes may update these Terms from time to time. Continued use of the online menu after changes constitutes acceptance.
For questions about these Terms and Conditions, please contact Burgers & Shakes:
Burgers & Shakes
+16138224454
5510 Limebank Rd Gloucester ON K1X 1C3